Privacy Policy

Effective Date: [8/8/2024

Welcome to the Voo application! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our application and related services. By using the Voo app, you agree to the privacy practices outlined in this policy.

1. Information We Collect

We collect the following information to provide our services and enhance your experience:

Personal Information: Such as your name, email address, phone number, and postal address when you register or use our services.
Smart Card Information: Details about the smart cards you use, including payment details and verification data.
Technical Information: Such as IP address, device type, browser type, operating system, and information about how you interact with the application.
Usage Data: Such as the pages you visit, the time spent in the app, and the features you use.

2. How We Use the Information

We use the information we collect for the following purposes:

To Provide and Improve Services: Processing orders, managing accounts, and providing technical support.
To Communicate with You: Sending important notifications, updates about our services, and special offers that may interest you.
To Analyze Performance: Enhancing the app and user experience by understanding how you use the app.
To Ensure Security: Protecting personal data and preventing unauthorized use of the app and services.

3. Sharing Information

We may share your personal information in the following cases:

With Service Providers: Third parties that provide services on our behalf, such as payment processing, analytics, and customer support.
For Legal Purposes: If required to disclose information to comply with applicable laws and regulations, or to protect our legal rights.
With Third Parties: In the event of changes in the ownership of the app or company, such as acquisition or merger.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, use, alteration, or destruction. While we strive to protect your data, we cannot guarantee complete security over the internet.

5. Your Rights

You have certain rights regarding your personal data, including:

Right to Access: You can request to view the personal information we hold about you.
Right to Correction: You can request to correct any inaccurate information.
Right to Deletion: You can request to delete your personal data in certain circumstances.
Right to Object: You can object to the processing of your personal data for certain purposes.

For inquiries or requests regarding your personal data, please contact us at [email address] or [phone number].

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. You can view the most recent version of the policy on our website or within the app. Your continued use of the app after changes are posted signifies your acceptance of the updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [support@voo.digital]
Phone: [+201555181791]
Address: [Administrative Building - 6, Zizinia Resort | Fifth Settlement

Thank you for trusting Voo. We are committed to protecting your personal information and providing a safe and enjoyable experience.